Right of withdrawal

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.

To exercise your right of withdrawal you must inform us

Nanohash OÜ
Ehitajate tee 110
13517 Tallinn
Estonia
Email: [email protected]

by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract.

You may use the attached model withdrawal form for this purpose, although it is not mandatory.

To meet the withdrawal deadline it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Model withdrawal form

(If you wish to withdraw from the contract, please fill in this form and send it back.)

To
Nanohash OÜ
Ehitajate tee 110
13517 Tallinn
Estonia
Email: [email protected]

I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*)

Ordered on () / received on ()

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s)
(only if this form is notified on paper)

Date

____________________

(*) Delete as appropriate.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

After declaring your withdrawal, please contact us by email at [email protected] so that we can tell you the return address for the item in question. Because the return address can differ depending on product, warehouse location or service case, returns are generally to be sent to the address we provide after receiving your withdrawal.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

This English version is a convenience translation. In case of doubt, the German version of this page applies.